Evergreen- A Different Kind of IT and ITIL Consulting Firm

We are differentiated from our competition by six important strengths:

• We guarantee results and return on investment on assignments or the client doesn’t pay.

• We bring ITIL expertise and best practices as an overlay to every assignment, whether it is process consulting, technology services or training.

• Our practice spans the entire IT enterprise organization, from the data center, to the desktop, to the help desk, and we work in each assignment to bridge the silos often built into an IT group.

• Our tools, templates, white papers and business cases are the best available in the field and are all offered for free through our web site.

• Our strategic vision and methodology packages a unique approach and proprietary tools that tailors each assignment to your company’s unique needs.

• We understand your business and your industry.  Some of the largest banks, insurance companies, health care institutions, retail groups and government organizations count themselves as our clients. 

Our Vision Makes the Difference

Evergreen Systems brings a simple, logical vision that transforms IT operations to a much higher level of effectiveness through ITIL, ITSM and ITAM assessments and roadmaps. We offer our clients a rapid approach that takes them from 'What to do' all the way through to 'How to do it', in an abbreviated timeframe, and always with a business-oriented approach, mindful of ROI (return on investments).

Our statements of work are truly business statements of work, not merely technical or process-driven documents. We specifically define the expected business outcomes in five categories that include strategic, financial, quality of service, agility and risk reduction. We never forget that our objective is to help our clients solve business problems and toward that end we always prioritize:

• Business Alignment (for key roles and business objectives)
• Organization Structure and Roles
• Industry Governance and Standards
• Internal Policies and Procedures
• Technology

We bring a proven background in project management, coupled with the strength of an independent consulting firm with depth and practical experience with ITAM and ITSM processes and automation.

Evergreen Project Management

Evergreen’s capabilities have grown through ten years worth of engagements at large, complex organizations, where we have consistently delivered successful ITAM and ITSM solutions. Our project managers understand the goal of achieving the simple vision described above as well as the need to manage to time and budget constraints. Utilizing ITIL best practices, Evergreen consultants are adept in guiding our clients through complicated, high-risk initiatives and ensuring successful outcomes.